Job Description

Company Description

For over 180 years, the University of Notre Dame has been a leading American research university, offering a distinct perspective in higher education. This Catholic institution, based in Notre Dame, Indiana, is driven by a powerful blend of faith and intellectual curiosity, consistently pursuing excellence in education, groundbreaking research, and service to society. Notre Dame fosters a welcoming and vibrant campus where students, faculty, and staff are united in their commitment to creating an inclusive community and making a difference in the world. For individuals passionate about innovation, ethical leadership, and leveraging world-class facilities and renowned academic programs, Notre Dame provides a dynamic and impactful career path.

The University of Notre Dame’s Office of Information Technology is seeking a Temporary Staff member to assist the University Networking & Telephony Services (UNTS) team with our Wireless First initiative. The Wireless First initiative focuses on transitioning campus workspaces to wireless connectivity, replacing outdated desk phones with Webex Calling, and enhancing WiFi coverage both indoors and outdoors across campus.

In this role, you will be responsible for:

• Customer Support & Training: Interact with campus groups to assist with the installation and setup of Webex Calling on mobile devices and PC/Macs. Provide hands-on support and training for end-users.
• Equipment Staging: Unbox, label, and connect phones to switches as part of the Webex Calling migration process.
• Workspace Conversion: Assist in converting workspaces to wireless technology in alignment with the Wireless First initiative.
• Documentation: Proofread cutsheets to ensure accuracy and clarity in project documentation.
• Field Surveys: Conduct surveys to assess readiness and identify any adjustments needed for wireless implementation.
• Collaboration: with OIT/UNTS staff to ensure smooth execution of the Wireless First project.

Work Schedule: Monday – Friday 8:00 am – 3:00 pm. Please note that this is a fully on-campus position.

Hourly Rate: $17.50/hr